Xona keeps shipping.

July 10, 2026

• New

  Birthday greetings

  Xona now sends your patients a birthday text in your clinic's name — in each patient's own language, with a daily summary of what went out. Staff can also set a patient's preferred language right on their record.

June 26, 2026

• Improved

  A calmer Today page, and Patient 360 everywhere

  Today now shows only what actually needs a human, recovery outreach got its own page, and every patient name across the app opens the full Patient 360 — their appointments, texts, calls, and requests in one panel.

June 18, 2026

• Improved

  Dedicated phone infrastructure for every practice

  Each practice's AI calls now run on its own dedicated phone and voice setup, for clearer audio and more reliable call handling as we grow.

June 10, 2026

• New

  Appointment reminders that create visible work

  Two-way SMS reminders in the patient's language: confirmations write back to your schedule, replies that need a human land in Today, and every batch is reviewable before it sends — staff can adjust wording or skip any patient.

June 2, 2026

• New

  Xona LPS — the Leakage Prevention System

  Our answer to schedule leakage, in one system: missed-call text-back, appointment-risk reminders, recall recovery, and open-slot offers — each piece reviewable by your front desk, or run on autopilot once you trust it.

May 6, 2026

• New

  Recall recovery, worked daily

  Xona finds patients overdue for their next visit and reaches out — text first, an AI call when texting can't reach them — in the patient's language, with every attempt and outcome logged. It double-checks your schedule before each contact so nobody who already booked gets called.

March 3, 2026

• Improved

  Family bookings that keep everyone straight

  One parent, one phone, several patients: the AI books each family member into their own slot, keeps names attached to the right charts, and never mixes up whose appointment is whose.

January 14, 2026

• New

  Teach the AI from any call

  Every call transcript now takes a thumbs up or down per line, plus a "Teach AI" note — tell it what it should have said, and that guidance shapes how it handles your patients from then on.

November 30, 2025

• New

  The AI remembers your callers

  Returning patients aren't strangers anymore: the AI recalls who called before and what they needed, so conversations pick up where they left off instead of starting from zero.

November 19, 2025

• New

  Self-serve billing

  Plans, upgrades, and cancellations are now fully self-serve through a secure billing portal — no emails, no waiting on us.

November 14, 2025

• Improved

  Faster, more natural calls

  AI response time on calls dropped by nearly half, callers can interrupt naturally instead of waiting out the greeting, and when a requested time isn't free the AI now offers real nearby alternatives.

November 7, 2025

• New

  Pick your practice's voice

  Seven AI voices to choose from, so the phone sounds like your practice — plus email notifications to the owner for every new appointment and request.