# Hidden recall backlog calculator — Xona

> Estimate hidden overdue recall patients, reachable priority patients, and conservative dental production opportunity.

Source: https://xonark.com/calculators/recall/

Hidden recall backlog calculator

# Recall is more than reminders. It is hidden demand in your dental software.

This is the recall-model detail behind the Free Dental Leakage Scan. Xona estimates lapsed recall buckets, expected recovered appointments, and conservative year-one production using the same per-bucket model as our recall preview.

Clinic inputs

## Start with practice size.

live

Appointments per working day

Days open

Mon Tue Wed Thu Fri Sat Sun

Optional average production value
Leave blank to use Xona’s default recall-production estimate. Enter a value only if you want to test your own clinic average. Model assumptions

Reference clinic: 32 appointments/day × 5 days/week. Lapsed buckets: 590 / 323 / 549 / 1269 across 13–18, 19–24, 25–36, and 3+ year groups.

Default production values are per bucket: $1,336, $1,330, $1,078, and $1,246 per recovered returner. Conservative production excludes the 3+ year direction-only bucket.

Plain-English model

## Without recall, the backlog stays invisible.

Calculate

how it’s computed Ready

Results load automatically in your browser. Use Calculate to replay how the recall estimate is produced.

With recall Without recall

$0

upper gap to verify

Blue represents patients who would naturally return. Green adds the patients Xona is expected to recover from lapsed recall buckets.

Bucket Patients Lift Year-1 $

Result

## Conservative recall production

$0

This excludes the older 3+ year bucket, which is shown separately as upside to verify.

Overdue patients

0

Priority lapsed

0

Recovered appointments

0

[Start full leakage scan](/free-dental-leakage-scan)[See workflow demos](/xona-lps)

Upper range

### If older buckets respond

$0

Older 3+ year patients are direction-only; the review separates this from conservative production.

Next calculator

### Estimate missed calls

For the owner-friendly combined number, use the full scan. For phone assumptions, open after-hours and overflow detail.

[Start full leakage scan →](/free-dental-leakage-scan)[Open phone model detail →](/calculators/overflow)

Shareable calculator

## Send this recall snapshot

Send the current result to yourself, an owner, or a manager. Email includes the snapshot; text opens an owner-ready snapshot page with the same inputs.

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